OpenCamp Uses Woopra to Track and Interact

is proud to be a Platinum Level Sponsor for OpenCamp in Dallas, August 27-29, 2010. We’re also uniquely involved in the event.

OpenCamp

On Saturday, August 28, an expert panel of Woopra users will be sharing their insights into how they use Woopra’s real-time analytics and live chat features for their online business. Led by long-time Woopra fan and producer of the , DB Ferguson, the panel will cover SEO, visitor tracking, customer service with the Woopra Live Chat Widget, trends, custom reports tracking, and more.

The CEO of Woopra and co-producer of OpenCamp, John Pozadzides, explained how OpenCamp is using Woopra’s features as part of the preparation, planning, and strategy of the event:

All of this year’s OpenCamp organizers are using Woopra’s shared access so we can see as visitors come and go in real time on the OpenCamp site, tracking the response to news, tweets, articles, ads, and really see where our visitors are coming from. We’ve been able to talk to website owners driving traffic to our site about becoming more actively involved in the event. Since their audience is interested and signing up for the event, shouldn’t they have a presence as well?

In addition, you may notice the little Woopra Chat Widget in the footer area of every page on the OpenCamp site. This is the Woopra Live Chat Widget which allows you to click-to-chat with any available member of the team. We’ve had volunteers staffing the chat for the past two months, answering questions and guiding people in the right direction. We’ve walked people through registration, talked to potential sponsors, and have been able to instantly expand relationships with those who need a little more help or information than what’s on the page. It’s been an incredible experience for all our volunteers to feel intimately involved in the event participants way before the event begins.

Woopra Chat Widget on OpenCamp Event site

John added that some members have been fighting over the “good time slots” just so they can use the feature to interact with the most visitors during active times.

The whole Woopra team will be at OpenCamp all weekend and would love to answer your questions or help you learn more about how Woopra works, and what you would like to see improved in Woopra. Come on down and say hello!

Announcing OpenCamp Dallas 2010

On August 27, 2010, we are attending an historic event in Addison, TX.  It’s called OpenCamp, and if you are a webmaster, web developer, blogger, podcaster, social media enthusiast or someone who is interested in web content creation you should be there too.

OpenCamp is the first multi-platform web conference to be held in the Southwest, and some of the most notable people on the web are speaking there.

Just a few on the list:

  1. Brian Clark of CopyBlogger fame
  2. Doug Vann who travels all over sharing his knowledge and enthusiasm for Drupal
  3. Chris Pirillo founder of the blogging platform Lockergnome, is a Tech Expert on CNN, and is on the Board of Directors for UstreamTV
  4. Trey Ratcliff whose travel photography blog “stuckincustoms.com” is the #1 blog of it’s kind on the net, getting approximately 350,000 visits per month

Unlike other conferences that focus on only one platform, there will be sessions on WordPress, Drupal, Joomla, Blogger and many other tools for web development.  In addition to the various content platform sessions there will be general sessions regarding best web practices.  There will also be parties, networking, information sharing and the opportunity to make lots of new friends who share your passion for the endless possibilities provided by the Internet.

If you are not familiar with Addison, TX, you should know that it is a beautiful suburb of Dallas and attendees of OpenCamp are encouraged to book a room at the newly renovated Crowne Plaza Hotel in Addison, where there will be parties as well as the learning sessions.  Rooms are very affordable if you book while the OpenCamp block is still available.  They are also quite nice.  You can take a video tour of the hotel here (scroll about halfway down the page):  http://openca.mp/blog/get-a-tour-inside-the-opencamp-venue-video/

If you’ve been reading our blog posts, you know that last year we attended WordCamp Dallas, which was truly an impressive event.  But this year’s OpenCamp promises to be even better and we can’t wait!

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