6 Critical User Insights You Can Uncover with Surveys

The post below was written by Lucjan Kierczak, a marketer at Survicate, an online survey tool. If you’re reading this post, then I assume you’re a data whiz, or at least an aspiring one. You probably already know how important tracking and capturing user data is. But have you ever considered how you can combine ...

Data Is Key to Bringing the Luxury Experience Online

With online luxury sales growing four times faster than offline sales, it’s time for luxury brands and retailers to start thinking deeply about how they are going to deliver an exceptional customer experience online. For an industry that has traditionally relied on personalized experiences, data may hold the answer. Many luxury brands have been weary ...

Data Is Key to Bringing the Luxury Experience Online

With online luxury sales growing four times faster than offline sales, it’s time for luxury brands and retailers to start thinking deeply about how they are going to deliver an exceptional customer experience online. For an industry that has traditionally relied on personalized experiences, data may hold the answer. Many luxury brands have been weary ...

How to Notify Your Customers of Your Privacy Practices, and What Not to Do

The post below was written by Leah Hamilton, a qualified solicitor and writer working with TermsFeed. Setting up good privacy practices for your business is a key part of building customer trust and staying in line with your legal obligations. Your business should have a comprehensive privacy policy in place, as well as internal policies ...

Four Reasons Why You Should Be Texting Your Customers

The post below was written by Neeharika Bhartiya, Co-Founder and Head of Product at Sonar. Last week, I was browsing Amazon for a new board game, and narrowed it down to five options. I had read the reviews but still wasn’t sure and added a reminder to ask friends. But before I got around to ...