Unfortunately, several servers which host some of our customers in Europe crashed last night. We believe the crash was related to a DDoS attack which has also affected many other companies. Although we are still investigating to identify the exact problem, we have completed the data recovery and fully restored the service.
We apologize for any inconvenience this may have caused. If you would like any help or would like to know if this has affected your account, please email us at firstname.lastname@example.org.